||KeySource Consumer Alliance Do Not Call Policy
If an individual requests a copy of our DNC policy we will send a copy via US Mail within 30 days.
Individuals may request, by telephone or in writing, that our company stop calling them and place their name on our DNC list. Although we may ask for your name, address and telephone number, we will accept your request even if you only provide your telephone number. You have the right to have calls stopped and to be put on our DNC list even if you are still a customer.
When we receive your request, your telephone number is added to our DNC list immediately. In some cases it may take up to 4 weeks for your telephone numbers to be removed from other company wide calling lists? Your number will stay on our DNC list for at least 5 years. If you move, change your telephone number or add an additional number, you must provide us with the new telephone number in order for us to prevent calls to that number. We will not share the information you provide with anyone except affiliated companies or subsidiaries without your permission.
All employees that engage in inbound customer service and outbound telephone solicitation are trained in this policy and made aware of these procedures before they are allowed to receive/place calls to consumers. This policy is reviewed with all employees periodically.
The Direct Marketing Association (DMA) offers a free service to consumers called the Telephone Preference Service (TPS), which will typically reduce, but not eliminate the number of telemarketing calls received. Consumers may have their name added to the TPS at no charge by sending a written request to the DMA. Your request should include your name, complete address, telephone number and signature, and should be sent to DMA Telephone Preference Service; PO Box 9014; Farmingdale; NY 11735. The DMA states that the TPS is updated quarterly and it may take up to three months after your name is entered before you begin to see a reduction in calls. To learn more about this service, visit http://www.the-dma.org/consumers.
The Direct Marketing Association also provides M.P.S. as a free consumer service. You should see a reduction in the amount of National Advertising Mail you receive within 90 days after registering with the service.
The National Do Not Call Registry gives you a choice about whether to receive telemarketing calls at home. Most telemarketers should not call your number once it has been on the registry for 31 days. If they do, you can file a complaint at this Website, https://www.donotcall.gov/default.htmlx. You can register your home or mobile phone for free. Your registration will be effective for five years. You can also register a complaint and get additional information at the dontcall.gov website.